If someone didn't reply to me my first assumption wouldn't be that my e-mail account was the problem. Got a reply after 2 days from support saying they were using their personal e-mail account to contact me as they hadn't heard a response from me. Tried using the 'reset password' option and it said it had sent me a mail. I went to the link and it asked me for my password. I got a mail confirming everything and a link. So I thought I'd get a license for Hard Disk Manager for those 2. I have since gotten a new PC (using the old one as a backup machine) and a laptop. I purchased Paragon Hard Disk Manager 15 quite a few years back and it works really well. If you ANY option at all then NEVER buy any of their products, you will just end up regretting it. Paragon is a company that built some software that works some of the time, then made a bunch of BS claims to get you to buy it, then they plan to leave you stranded. At this point I asked for my money back and even though I reached out multiple time over the past months they have never even responded. You can tell that even after 2 weeks they had not read my request at all, they didn’t even glance over it! The next email I got from them was saying “this issue has been resolved and the ticket is being closed”. The information they provided was not even close to relevant to my problem. After reaching out to them for support, they responded (2 weeks later) with a copy of their help page found online and nothing else. I purchased their software and it did not function at all, it did nothing it was supposed to do. Their money-back guarantee is a lie as well because they will not respond at all. Paragon customer service is a lie, so is their money-back guarantee I believe in paying for products but I want ones that are reliable! I’ll look for other backup programs that aren’t lazy scammers locking away your files. Wish I had never downloaded as now I’ve lost all that work. I can’t get your program to work so I need to pay you to not get a program to work? That’s not how you build trust. I’d intended to buy the program but not only won’t it run but there’s no other way to get into all my files so I reached out to support who basically said in so many words “fck you pay us.” Right. I’d used it in a trial basis to see if worth upgrading after some tests a year ago seemed to work okay, tried to access on another computer as the first was lost to fire but I’d saved the backup to a portable that was with me and I can’t make it run. On top of that the free version and from reading reviews most the paid ones are often “corrupted” so you can’t even use them. If you ever use the service for backup it will render the files a pfi file which ONLY their software can open and use. Choose another service that won’t ransom your files
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |